Shipping Information

  1. Shipping Destinations:

We currently offer shipping within Germany and to select international destinations. To check if we ship to your location, please refer to our checkout page or contact our customer support team.

  1. Shipping Methods:

We provide several shipping options to accommodate your needs:

  • Standard Shipping
  • Express Shipping
  • International Shipping
  1. Shipping Costs:

Shipping costs are calculated based on your location, the shipping method chosen, and the total weight of your order. You can view the shipping cost during the checkout process before making your purchase.

  1. Order Processing Time:

Please allow 3 business days for order processing before your items are shipped. Handmade products may require additional time for crafting.

  1. Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery.

  1. International Shipping:

For international shipments, please note that customs duties and taxes may apply depending on your country's regulations. These additional charges are the responsibility of the recipient.

  1. Delivery Times:

Delivery times may vary depending on your location and the selected shipping method. Please refer to the estimated delivery times provided during the checkout process.

  1. Order Status:

To check the status of your order or inquire about its whereabouts, please visit the Order Status page on our website or contact our customer support team.

  1. Shipping Holidays:

Please be aware that we do not process or ship orders on weekends or during public holidays in Germany.

  1. Shipping Inquiries:

For any questions or concerns related to shipping, please don't hesitate to reach out to our customer support team at [Contact Email]. We are here to assist you.