FAQs

Have questions about our products or policies? Check out our FAQ below for answers to common inquiries. If you can't find what you're looking for, please don't hesitate to contact our customer support team.

1.  How long does shipping take?

•  Shipping times vary based on your location and the chosen shipping method. Please refer to our [Shipping Information] for estimated delivery times.

2. What is your return policy?

• We offer a 15-day return period for our handmade bags, wallets, and journals. For more details, please visit our [Return and Refund Policy].

3. Do you offer international shipping?

• Yes, we provide international shipping to select countries. You can check if we ship to your location during the checkout process.

4. How can I track my order?

• Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your delivery.

5. What payment methods do you accept?

• We accept credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, bank transfers, Google Pay, and Apple Pay. For more information, please visit our [Payment Methods] section.

6. Are your products Eco-friendly?

• We are committed to sustainability. Many of our products are crafted using Eco-friendly materials. For specific product details, please refer to individual product descriptions.

7. How can I contact your customer support team?

• You can reach our customer support team via email, by phone at , or by using the contact form on our [Contact Us] page.

8. Do you offer customization options?

• Currently, we do not offer customization options for our products.

9. Do you have a physical store I can visit?

• We do not have a physical store at the moment. Our products are available exclusively through our online store.

10. How can I stay updated with your latest products and promotions?

• You can follow us on our social media platforms and subscribe to our newsletter for the latest updates and promotions.